Administrative Management

We are constantly training and educating our team to understand how to handle any tough situation that may arise with your property. Not only do we train our team in property management but they are also trained in customer service and technology. NPMG team members take pride in providing the highest quality of service to you and always look forward to helping with any task.

• Return all phone calls on a timely manner and find a resolution for any issues presented to us

• Investigate complaints regarding rule violations, actively track the issue and report all violations to Client for appropriate follow up

• Process work orders received and track progress of work with vendors

• Maintain a list of the best vendors to help perform necessary maintenance needs within the community

• Maintain accurate reporting on correspondences for Client review

• Prepare electronic Board packets for Client

• Assist client in the preparation of their community newsletter and other notices